CRM Consultant Services

We understand that Customer Relationship Management (CRM) is one of the crucial investments for your company and you want to get it implemented effectively very fast. We also understand the budget constraints that businesses have; and why it is important for them to get the fast return on investment in CRM.

Cloud-based CRM lets you control your business anywhere at anytime. The system integrates all your customer data into one database. It includes your customers’ contact details, customer group status, activities, correspondence and other historic data. Any activities and data related to a particular customer can be tagged as required. This way you get a real time CRM system working for your business.

  • Customized report layout and data source
  • Customized process to adapt your business logic and requirements
  • One centralised database management system
  • web-based CRM can be accessed anytime anywhere
  • Ability to search/sort in different criteria
  • Ability to input/output all contacts in different criteria
  • Client’s purchase or other activity recorded and linked to CRM
  • Automation workflow and approval process

It will deliver these key business benefits:

  • Increased sales effectiveness: the most productive lead sources and sales staff are clearly identified on graphic charts. Sale reports are real-time reports.
  • Reduced administrative costs: information is only typed in once – CRM, product catalogue, invoicing, customer service, membership and sales history – all share the same data.
  • Improved efficiency: everyone in the business knows right away where to find information without wasting time looking for it.
  • Happier customers: your staff now knows more about them and what’s going on in their account.
  • Better management: easily understood and clearly presented information that makes the ups and downs of your business readily apparent so you can seize opportunities and avoid disasters.

Also it can integrated with your website which allow the data syncing between website and CRM.